Collaboration Charter
As a service provider,
Chicane 112 is committed to :
Devoting your energy and time to restoring your property, finding the materials, thinking about the best solution, trying, doing it again and again...
Aim for quality and reliability of the vehicle.
Be aware that the best is the enemy of the good.
Ensure a 24-48 hour response time to emails. Administrative work and workshop work are not easily compatible.
Be punctual for appointments agreed upon.
Respect its staff, especially their private and family life.
As a customer of Chicane 112,
you undertake to :
Read carefully the mission and vision of Chicane 112 and respect its values.
Respect the opening hours of Chicane 112, never force the door (even if the manager's car is in the car park). Respect the private and family life of its staff.
Be punctual for appointments agreed upon.
Do not be impatient and accept that restoration takes time.
Be aware that the money invested in a renovation sometimes exceeds the value of the object.
Respect the work of the craftsman: every effort will be made to approach the expected result and any work will be invoiced.
Do not discuss a price: there are no discounts, credits or deferred payments. Prices and payment methods are established and communicated in this sense and are not open to discussion.
Accepting the advertised payment methods. All work, including research, is prepaid. Any breakdown service, on board or on site, must be paid for.
Accept that no order leaves the workshop without having been fully paid for.